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Terms & Conditions

  1. Detailed description of goods and/or services

    Origin Living (Pty) Ltd is a business in the beauty industry that provides its customers with quality, natural products.

  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 5-7 days and delivery confirmed by courier services using your order number. Please refer to your order in your account for costs regarding delivery.

  3. Export restriction
    The offering on this website is available to South African clients only.

  4. Return and Refunds policy
    As set out in the Return and Refund policy.

  5. Customer Privacy policy
    Origin Living (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
    http://www.polity.org.za/attachment.php?aa_id=3569. For our full privacy policy, please go to our privacy policy page.

  6. Payment options accepted
    Payment may be made via Visa and MasterCard.

  7. Card acquiring and security
    Card transactions will be acquired for Origin Living (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  8. Customer details separate from card details
    Customer details will be stored by Origin Living (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  10. Responsibility
    Origin Living (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  11. Country of domicile
    This website is governed by the laws of South Africa and Origin Living (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

  12. Variation
    Origin Living (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  13. Company information
    This website is run by Origin Living (Pty) Ltd based in South Africa trading as Origin Living and with registration number 2020/080353/07 and Melinda Roodt as Director.

  14. Origin Living (Pty) Ltd contact details
    Company Physical Address: 115 Klipplaatdrift River Estate, Sugarbush dr, Three Rivers, 1935.
    Email: office@originliving.co.za

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